Contact information

We are here to help with pet products, orders, shipping, returns, and everyday care questions.

Customer support

Email: support@aovlo.com

Phone: +86 150 8443 8293

Our support team usually responds within 24-48 business hours.

Before contacting us

For faster assistance, please include your order number, the email used at checkout, the product name, and a clear description of your question. Photos are helpful for damaged, incorrect, or missing item reports.

Company information

Aovlo is the customer-facing store name used by Xi'an North Huachuang Microelectronics Equipment Co., Ltd (the "Company", "we", "us", or "our"). The Company operates www.aovlo.com and is the seller responsible for orders placed through this store.

Store name: Aovlo
Legal business name: Xi'an North Huachuang Microelectronics Equipment Co., Ltd
Unified Social Credit Code: 91610131MAB0XW6J8H
Registered business address: 4th Floor, Building D, National Service Outsourcing Demonstration Base, No. 11 Jinye 1st Road, High tech Zone, Xi'an City, Shaanxi Province, China
Customer support email: support@aovlo.com
Customer support phone: +86 150 8443 8293